GG

Review of Hyatt Regency Montréal

0/5 stars. The guy at the reception counter was su...

0/5 stars. The guy at the reception counter was super rude to me on Saturday night. A plastic wall panel was seperating the two of us and I had forgotten to put on my mask at first and he treated me as if I was a criminal. Its too bad. The ambiance in this place has changed. They have bordered up access to the bar and restaurant and public restrooms. I hope they will open those up by the time JFL is supposed to be held there, originally rescheduled for September. Beware though, in the meantime and from what I experienced the other night, they will treat you as if you have Covid and/or are roaming around the place intentionnally trying to spread it. Highly not recommended. The guy behind the reception desk on Saturday night shift could have had have more etiquette, empathy and public sensitivity towards me. If you do not appear to be 100% terrified of Covid, he will make you feel accountable for this and seemingly for this entire pandemic situation. Really disrespectful. Very rude customer service.