One star is too generous for this resort! This was...

One star is too generous for this resort! This was the worst decision of the summer. Sadly, I brought my whole family to suffer the tragedy of having to stay here over the weekend. As a #hiltonhonors member, I am sorely disappointed to associate this resort with the Hilton resort chain. There are a myriad of things that went wrong. First, of all be prepared to be treated as a second class citizen upon check in if you book a room through a third party vendor like priceline or hotels.com. Hotel amenities will be limited because their ice machines, elevators, refrigerators and showers are sub-par or not in service. You will be forced to cart supplies around because surprise they will search your bags poolside to ensure you are only paying their inflated food and drink prices. Even sparkling water is offensive to their exclusive monopoly. Can I list one good thing? Sure they stock an extra roll of toilet paper. The fact of the matter is when you're running a multi-million dollar resort, associated with a top hotel chain, your customer service should be stellar, your rooms shouldn't be outdated and sub-functional, your facility should be in complete working condition and you really should do more to rectify a situation that's gone completely wrong and going to cost you a customer for life.