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Ashley McComb Review of Pointe Hilton Resort/Tapatio C...
I'm really annoyed. We called ahead to get rates o...
I'm really annoyed. We called ahead to get rates on cabanas and were offered a much higher rate when we arrived. They wouldnt honor our Hilton points. Wouldn't give us the breakfast that came with our room. Wouldn't let us bring in a snack for our daughter that has allergies. Horrible customer service. Waiter never gave us drinks. Overcharged for a kids meal. Added an adult meal and was very rude when we tried to fix it. Never again.
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