This is the view of a deluxe room (two single beds...

This is the view of a deluxe room (two single beds) at Tower 2. The room facilities are very basic and suitable for 1-2 nights stay for a small family.

If you book/paid via Agoda or Booking or equivalent, you should ask for the assistance from the officer in charge in order to confirm your booking via a machine (for online bookings) that can only be accessed by the hotel officers. You then need to proceed to another machine and select the facilities* you require for your room in order to get the key card, swipe your Genting Rewards Card (if you have any) to get GP points. The machine will also asked your IC or your passport for verifications. (for tourist or foreign nationality, there is some extra charges you need to pay)

Upon availability of rooms, you can also book/check and pay cash/debit/credit card using the same machine - but you do not need to look for hotel officers as stated above as they are available only for those who book online and paid.

Remember, if you choose extra facilities, you will be charged.

Checking out is very easy, you only need to insert the card into the slot of the self-checkout but the checkout time latest by 10.50 am (the checkout time is 11 am) - if you need extra hours or your card is rejected (after 11 am), you need to see the officer in charge to extend your checkout time to 12.00)

All in all, the hotel is nice. Buying food can be quite expensive. (see my comments on Awana Skyway Genting)