Wow, where to start? it is incredibly discouraging...

Wow, where to start? it is incredibly discouraging going through the immense issues I am with Magnolia Ranch to get online and find how horrible this management company has treated previous and current tenants.
If you are looking for an apartment home, RUN as fast as you can away from this property and Knightvest. I had issues before I moved in but the temp guy in the office, Ryan, was so apologetic about everything I really thought it would be fine after moving in.
Unfortunately the foundation to the entire side of my apartment was cracked and the entire front wall of my apartment filled up with water every time it rained out side. I moved into the apartment in April. its now July and after 7 service request water still pours out of the LIGHT SOCKET in living room when it rains.
Now the management is so angry with me for consistently requesting that they do something about the issues they decided that what was on my patio was more important than a safe environment for my two young children. The first time I called emergency maintenance was June 10th about the leak in my apartment.
On July 8th I called emergency maintenance at 3:00pm and left two voice mails and chose the option for them to text me to inform me of confirmation (Saturday during business hours) to report water gushing out of my window seal, my light socket and the ceiling, I never heard from them. I also called the front office and left it multiple times on the voicemail, I never heard from them. I called Monday at noon, and finally was able to get the incident recorded. On July 12th the ticket was closed out and nothing had been done AGAIN. So I responded to that fact that nothing had been done in my apartment and that was promptly retaliated by management it the fact that i sat trash bad on my balcony. So i removed them, Mahogany in the office told me she would let me know when the apartment above me was sealed on that same ticket, its now the 19th and I have heard nothing. I sent an email inquiring about the concrete yesterday and when I got home I greeted by a paper citing me for violation of lease for having things on my patio, I removed every last bit of things off because apparently its too distracting to their job to have things on my patio. This morning at 7:30am there was another person yelling into my patio but nothing to be done about the leak, the concrete and the mold down that entire wall. After calling Knightvest with no answer and no way to leave a voicemail I guess this is the best way to let them know what is happening. It literally dose not take anything but common sense to figure out that if water is pouring down that wall since May that its probably filled with mold, but it just really makes these people mad that I have the audacity to ask them to check and fix MOLD that could potentially harm my family. So I documented everything and took pictures of the mold in the vent system and I sent a certified letter of intent this morning for violation of my lease agreements on a safe living environment.

I have lived in apartments for 10 years now and this by far is the most expensive one for the worst service. I also find it disturbing that you cannot post pictures on here so other people can see what its like. Completely horrible apartment community.