Advance Community Health would get zero stars from...

Advance Community Health would get zero stars from me, if possible.

I waited over a month for an appointment with Advance Community Health. I was early for my appointment, as requested, to fill out paperwork. My appt was at 3:30. I was called to the exam room at 3:45. After a nurse took my vitals, I was told that the doctor would not be in to see me until 4:30. I was on break from work, so I had to leave and come back the next week.

I take several medications, which I can not miss. The doctor I spoke with at my second appt said that they could fill my prescriptions, and would be in touch. I told her that I had ten days left of pills. Over the next week I played phone tag with the front desk, trying to get the refills ordered.

A week and a half later, I was told that I would have to go to a walk-in clinic elsewhere to be seen and get my prescriptions filled. After playing phone tag again, I was never told why this was not disclosed at my first appt.

I called Advance's crisis line on Saturday morning, as I was out of my meds by then. They advised that I go to a clinic in Durham and be seen there. I do not have a car and have to use Uber, which is one of the reasons why I went to Advance in the first place.

After getting my medications from another agency, I came home to a bill for additional fees from the Advance office visit.

Do not go here for any reason. All you will get is the runaround and uncaring staff!