I was appalled with every second of my visit to th...

I was appalled with every second of my visit to this college.
I am an adult trying to retake my maths GCSE. I was invited to attend an interview and small assessment (if not awarded a d in previous exams) which I did so when I got there I expected an interview. Everybody had to take the test which is fine however it wasn t even explained to us what we were doing we were just told to follow somebody who was also very abrupt and rude. We were spoken to like primary school children.

After the tests had been taken we then had to speak to a lady regarding our results and why we wanted to do the course. Not only was I ignored but she had written down incorrect information about me on the form and offered me something completely different to what I went there for. I am aware the results may not have been up to the top marks however leaving school 6 years ago it s bound to have dropped and that s why people are trying to do the course. This should have been explained prior to people missing days at work etc for the meaningless interview/assessment. So after being told I couldn t do the course I wanted I was sat around for 30 minutes to then be told they had given us al the wrong forms and information. They had given us the 2018 stuff not 2019. I left feeling very disheartened and frustrated with the whole experience. 2 days later I received a letter saying congratulations on getting onto the maths GCSE adults course (which I had previously been told I couldn t do) feeling confused I rung the college to be told yet again they had got it wrong and sent out the wrong letters.

Everything about this experience was awful. Rude stuff with no time for anyone. Sorry for the long message just feel it s important for people to know so they don t waist their time to!