A

UPDATE: a representative from the company contacte...

UPDATE: a representative from the company contacted me and made it clear that they would do what is necessary to make things right. I am very impressed with their willingness to satisfy their customers and they have won a customer.

The class was informative and useful. However, the scheduling was a bit disorganized. I registered for a class on Jan 26. I closed my business for the day and drove an hour to the location listed on the invite, only to find that the class was cancelled. I'm guessing there was no one else who registered for the class. So they cancelled it, but failed to inform me. In fact, I got an email that said the class was "confirmed" a few days before. Terribly inconvenient and (as a business owner) expensive as a lost a full day of work.

Comments:

No comments