Tariq haji

Review of Lantern Recovery Specialists p...

Broke down on hard shoulder of M11 near theydon b...

Broke down on hard shoulder of M11 near theydon bois 1 mile away from jct 6 northbound at around 1.45pm.
Was given eta of 3pm for recovery as we had two very young children a 2yr old and a 3 yr old.
Called at 3.05pm and was told that lantern recovery he'd been sent to recover us and were looking for us between jct 6 and jct 7 on M11.
So they had to turn around and come back to get us.
A forgivable, Mistake was made by the green flag operative, who was very nice on the phone.
When I phoned the 2nd time to greenflag i was asked my exact position and also asked to give the road marker numbers.
The Lantern Recovery man (Adam) was very friendly and did an excellent job.
Thank you Adam hope you get home safely as well. Kindest regards Tariq and family. Xx