Irelyn Danz

Review of FRANCE TOURISME - PARIS VISION

We waited over an hour for our guide to show up be...

We waited over an hour for our guide to show up before being informed that he was sick and our tour was cancelled. The company informed us we would have to contact the booking company ourselves for a refund. They did not offer us any other possible tour options for the day we could try instead. I am extremely disappointed by the customer service and the fact that everyone just told us to keep waiting for our guide when there was nobody coming.