I was contacted and agreed to the weekend stay and...

I was contacted and agreed to the weekend stay and was told that if I did not attend the tour I would be charged the full amount for the room. I had second thoughts and tried calling them back and left three messages. Like some people on here I found that frustrating. I then Googled them found a 1-888 number and called it. Brittnay answered right away (after going through the phone tree) and I was able to cancel with out a headache. She was very pleasant. we shall see if the money is credited back on my card. I have received he cancellation email so I have no reason to believe that it will not get credited back.

They tell you right on the phone when you agree to do this (even before getting your credit card information) that you have to go through the tour or get charged the full rate. they tell you before taking your information that you can reschedule up to two or three times but no more. This is not a scam, people have to take responsibility for their actions... don't blame someone else because you were not paying attention.