Noctrena

Review of Tower Bridal Gallery

I would love to give a higher review but I just ca...

I would love to give a higher review but I just cant. I am a plus size bride so I was very scared about trying on dresses. We walked in and it was a beautiful store, had a lovely space to sit and try dresses on in, but that was about all the good I can say. The consultant seemed to give up the moment they didnt have the style of dress in my size. I felt very sad and full of doubt as I saw their very poor, poor selection of plus size dresses. All of them where the same style and look... nothing unique to try on. She wouldnt even bring me the dress I wanted to look at since they had it in a small sizer. I felt pushed aside since I was just the fat girl. Even helping me into dresses seemed to be an issue for her and after we left my maid of honour asked me if I was okay, and I wasnt. I felt close to tears. I dont recommend anyone going to this store. I went to 2 other stores that day and those consultants put in work to make me feel happy, confident and fit me into dresses even if they where smaller, just so I could try and visualize a dress in the style I want. I also went here with a bride a few years ago and they where rude and not nice to us then as well and she was a standard size.

Edit- I also have just received a text message from the salon stating they would have a trunk show in, that would quote "match what you are looking for." I was curious and looked. NONE of the dresses i was linked to are the style I told the consultant what I wanted. It just shows how that consultant didnt listen to what I wanted. Also the reply from the shop was upsetting and only asking what styles they didnt have that I liked. Not address how the consultant made me feel or address the customer service i was given.