Wonderful company, and absolutely the best custome...

Wonderful company, and absolutely the best customer service! I ordered a 16x20 historical map, and it is absolutely beautiful! The quality of the archival paper is excellent, and the print very crisp and readable. Now here's where their customer service shined: the map I ordered has a very large border around the boundary lines of the map; the map itself is inside the boundary lines, as you would see online. Some of my ancestors' names are on the map, and while it is beautiful, the print seemed just a tad small, and with all that wasted border space around the map, I was wondering if it could be enlarged to maximize the map within the 16x20 frame. I emailed the company, and shortly thereafter received a very encouraging reply from Casie Noble, saying absolutely they could customize the map as I suggested. (Great! I can give another family member the first map.) Casie cheerfully answered all my questions as we emailed back and forth, and she even sent me a preview so I could be sure of what it would look like! That was so reassuring, and I felt like she really cared about pleasing me, the customer. Wow- that is rare nowadays! I had ordered two different maps with the same criteria (maximizing the map within the frame space), and she worked with me on both of them, sending previews, etc., until they were just right. (It only took a couple of tweaks. She's really good at this!) I greatly appreciated her patient and cheerful correspondence. She even said it was fun working with me, and that she would bring my maps to the post office personally! Can you beat that? Casie Noble, you and your company are the best! I will update this review when I receive my order, which should be within a week! I can't wait! :)