Amy

Review of Frank Family Theatres

Called to confirm appointment 45 minutes prior to ...

Called to confirm appointment 45 minutes prior to reservation, only to be called as we were making final turn to vineyard to be told tasting was cancelled. There were power issues at the time, but the Frank staff (Liam) did not offer cancellation as an option to us when we called. Also, they did not return as message sent earlier in the day that would have saved us 4 hours of driving. Complete disrespect and no regard for our hardship. I will NEVER buy their wine again.