I had sent out my Samsung S10 for repair 3 times t...

I had sent out my Samsung S10 for repair 3 times to them and all 3 times they said NFF- No Fault Found meanwhile every time I would go pick up my phone everything went wrong with it. Turned off over 10 times a day, would freeze, would heat up you name it! I work for a Rogers dealer for almost 20 years and never had an issue with my phone until now and their service was soo bad! I know for a fact they probably never even checked it. I then escalated the issue to a Samsung rep and she told me to go to Service Absolut in Montreal (my city). When I went there and I told them my issues, they immediately replaced the mother board and I got my phone back and ready by the next day! My phone works amazingly well now! So Futuretel, your service is the WORST!! And I'll make sure to NEVER recommend you to my clients or friends and family!!!! I'm shocked Rogers still deals with you! You should be ashamed of your service!