Daisy Lui

Review of Shangri-La Hotels and Resorts

Totally angered by this visit! Dim sum totally off...

Totally angered by this visit! Dim sum totally off! Service was shockingly unpleasant. We were harassed by the waiter to finish our meal (after 1 hour 20 minutes) so the table can be cleared in case it is needed for customers. This was conveyed to us 3 times, when there were many empty seats around due to the wet weather. I argued that people may not show up because it was pouring outside, and why rush us when there are at least 10 tables not occupied! Finally I have to make a deal with him by saying after dessert and some hot tea, we will leave. When we were pouring our 2nd cup of tea, the bill came without us asking for it! This is really unacceptable.