Had a bad experience with the hotel rooms were we...

Had a bad experience with the hotel rooms were we're excellent but it was my first time in Dallas an didn't know the place and had to park a block away I figured My vehicle would be safe in valet not getting broken in too but I was wrong they stole my phone I contacted them that Instant all I got was report an now sense I had left the hotel I don't get no answer from a manager I don't get know where they need start doing background check on these people there hiring because when we go to high end hotel we expect the best that's why we pay good money for this I'm here telling everyone my experience i been nice an trying to figure out how could we solve this an get no where so basically we paid to get our items in our vehicle stolen