A family member recommended that I stay at this Hi...

A family member recommended that I stay at this Hilton the next time I visited Clearwater Beach. However, I will not be staying at this Hilton again. The customer service that I have witnessed is atrocious and no one at this resort seems to care. Upon checking out, I noticed that I had been double charged for a purchase I made at the poolside bar and grill. I was told that I would be contacted later that day to resolve the issue. Several weeks have passed and I have contacted that hotel multiple times as well as contacted corporate to try and solve the issue with absolutely no success. The next time I visit Clearwater Beach I will gladly stay somewhere else.