Came from Joplin to get phone fixed before we lef...

Came from Joplin to get phone fixed before we left for vacation. Nice man took our info and said be an hour. Came back and waited an hour and half then got text saying would be another hour. We left! Green shirts were all over the place. I know each have different jobs but to see them gathered talking running in and out of back room was disheartening. Can't believe there were that many people in front of us even if some had appointments. Got to be a better way. If you know you see this many customers get more employees and more organized .