Angelo P

Review of Park Place Lexus

We first approached Park Place to test drive sever...

We first approached Park Place to test drive several vehicles a few months ago. Our sales experience manager Greg E. was very helpful and patient with our questions, and made sure we had a thorough picture of what the vehicles had to offer. We selected him to be our first choice to go back and purchase a vehicle. We had to select our colors as we had not been able to make a clear decision. He was again patient as we figured out our choices. The purchase experience was very pleasant and smooth. Thanks to our prior research and budgeting as well as his understanding of our needs, we were able to reach agreement quickly. Paper work and documentation was very well done. All told, the process of selection of car and all legal paperwork took 3 hours. We have been prior Lexus owners and we continue to experience their world class customer experience. I think once we get past the jazzy features, the key element of our decision to purchase here was simply the vehicle's fundamental reliability and the expectation of high satisfaction during ownership.