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This company is THE MOST DECEITFUL AND MISLEADING ...

This company is THE MOST DECEITFUL AND MISLEADING company I have ever dealt with. I went online to make a hotel reservation, I clicked on the hotel, had no idea at all I was on reservation.com because the website is designed to look just like the hotel website. I got the room I wanted and wanted to confirm, however the page never showed me a breakdown of fees. The cost of the room was $139.00, I clicked on that and the next thing I know, I get a screen saying that my transaction was complete. I did not know the total until I got a confirmation email- the total I ended up paying was $193.02!!!! I immediately called the customer service number (which was on the email I received) to tell them to cancel the transaction and ask why I was never given a breakdown of fees prior to the site confirming the reservation. I was sent a breakdown of fees in an email, the sales tax was DOUBLE what the actual hotel charged in sales tax. I asked how that is possible, they said that they have to charge a third party tax. WHY WOULD ANYONE USE THIS WEBSITE??? Of course when I told the useless customer service representative I wanted to cancel my reservation, she informed me that all of their transactions are nonrefundable. Of course they are, this is what thieves do! My friend booked at the actual hotel website and only paid $150.00 total!!!! I'm not sure how this company gets away with this. They make their website look just like the hotel website so you have no idea that you're about to get screwed out of money. I couldn't continue with this review without giving it a rating. That is the ONLY REASON that there is one star rating!!!! BEWARE OF THEIR UNDERHANDED TACTICS

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