I would never buy another car from this dealership...

I would never buy another car from this dealership again. I recently purchased a 2017 Jeep Grand Cherokee and although I like my new jeep the customer service is horrible. The process was extremely slow. It took over 6 hours to purchase the vehicle. They were not up front with the pricing. I kept having to ask repeatedly for the exact price. At the end of a very long day I felt they tricked me into purchasing an extra $3,000 in added features/warranties I didn't want. I was able to remove those extras but only after I spoke with my credit union and it was a hassle. In addition, I was promised two key fobs for the jeep while I was purchasing it. They said that one of the keys had been misplaced but they would get it to me as soon as they found it. My big mistake was believing that they would honor their word. It has been over a month and still no second key fob. Following up I called the dealership multiple times and the most recent time they told me that they may never find the second key so they could give me a "good deal" on a new key--another $150 to $200....I'm NOT happy!!! They promised me that second key and now they want to charge me for it....very poor customer service!!!! I will never purchase another vehicle from this dealership and I'll be sure to share my experience with all my friends and family.