Edit: Keeping the original review for context. The...

Edit: Keeping the original review for context. The next morning (31st)the ops manager Randy called to try and make this right. Turns out they had accidently delivered the cans to the wrong address. He went out of the way to make sure I got new cans today and I did. It's nice to see a company own its mistakes and fix them.

Original review:
I moved into a new house at the beginning of the month. The previous resident used tiger sanitation for their trash pick up and the cans were still here so I decided to also use tiger. I mentioned the trash cans still being here to the rep I talked to when I signed up and there seemed to be no issues with them staying and that my first pick up would be the following Thursday.

They picked up my trash with no issues for about a week and a half and then one day my cans were gone(Monday the 20th) . I called to ask about them and they said they took them because the account for the previous resident was closed, I guess not realizing someone else had an active account at this address now. This was a this was a Tuesday(21st), they said they would have them back out on Thursday(23rd).

Thursday(23rd) comes, no cans. I call and ask again and they say they usually give a 7 day turn around and they'll be there the following Monday(27th). Monday(27th) comes and goes, no cans. I figure I'll give them until Thursday (today the 30th). I still have no cans by 5pm so I call them before they close and they tell me it was marked that my cans got marked delivered the previous Thursday(23rd), clearly not. The poor rep on the phone was as helpful as she could be but someone down the line is pencil whipping their deliveries. I canceled my service and will be using someone else. Thanks for trying.