Henry Nagtegaal

Review of Sterling Homes Edmonton

Having made a decision to move to Edmonton from Va...

Having made a decision to move to Edmonton from Vancouver Island in early 2016 my wife and I scouted around Edmonton to inquire about lots and built/newly built homes.
Not being able to locate something that would suite our needs we came in contact with Mike Gonek at Sterling Homes (Newcastle). With his knowledge and understanding we were able to secure a lot suitable and customize a house plan to suite our needs (barrier free home design). This would prove to be interesting as we were to remain on Vancouver Island until occupancy. Though there was 1,200 kms between us we were able to communicate as though we were next door to each other. As this was a new build and the structure design had been completed for the house, we were invited to the Design Center in South Edmonton to work with the design staff to choose the interior finish of the home ie: kitchen, bathroom, flooring, tiles, doors, trim, etc. This was an amazing experience as the individuals that worked with us were polite and knowledgeable in their field. From the conception to the build seemed rather painless as all conversations where changes or alteration were needed, were created as a change order by Mike Gonek and signed by Mike and ourselves.
Once all drawings had been completed and prior to the actual building of the home, we had a conference call with Brad Vanderveen (the Site Superintendent) to clarify all change orders. Well, thank Brad for his eye to detail during to construction. Any minor alterations or changes were well communicated and documented. All in all, the home was built in the time frame as Mike Gonek had indicated with no hidden issues or additional charges.
As with any new home, small (and I mean small) issues can creep up. We did have some small issues arise after taking possession of our new home. We are ever so thankful that Ben Vink was assigned to work with us on any warranty issues. Ben Vink was able to remedy (in a timely manner) any issue and/or coordinate any sub-trade if required. Never late, always courteous and conscientious of the work at hand.
Mike Gonek, Brad Vanderveen and Ben Vink, It was truly amazing to see how you and all the staff at Sterling worked together to make our new home a reality.
Thanks Sterling (Edmonton) We would not hesitate in a moment to work with Sterling (Edmonton) in the future!