Horrible customer service!

Horrible customer service!

I ordered 2 rephair capsules on October 8, 2012. After over 15 calls and voicemail to get an updates on my order, I got a mail today with NO products. The mail only has a printout of my order form. Too much headache.... I wish I can talk to the owners and let them know that this company is falling apart. Never had a customer service as bad as this one!