Sammie Daugherty

Review of DBS Financial

If I could give this company 0 stars or negative s...

If I could give this company 0 stars or negative stars I would. I bought a car with DBS less that 8 months ago. We have had nothing but problems with the car since we purchased it. The electrical system shorted. It was not covered by the warranty. The fuel pump just blew, we contacted our guaranteed road side assistance and was unable to get a hold of anyone. We called the company to assist with locating a tow (a service supposedly covered in our lease) and now we have to pay out of pocket for that as well. Our bi-weekly car payment is astronomically high, which was fine when we signed because we thought that the warranty they provided would cover the costs of any problems we had with the vehicle. It doesn't. Word of advice to anyone thinking about purchasing a car through ABC, don't do it! The customer service department is atrocious. The fine print in your contract will make sure if something does go wrong with the vehicle you will pay the costs in full.