Anna Tucker Review of Elmington Property Management
This is the ABSOLUTE WORST property management com...
This is the ABSOLUTE WORST property management company I ve ever been under. Ive had the same maintenance problems for the past six months. I ve put in numerous request to get these issues resolved but nothing has happened. The door frame on my front door is broken as well as my sliding door, my bathroom sink is RUN WATER, my kitchen sink gets clogged up and the garbage disposal doesn t work. My dish washer isn t working either. The light fixture in my bedroom closet is broken and out of place. The ceiling fan in the living room doesn t work either. The draws in the bathroom are off track and hanging. I ve contacted the maintenance people within the complex about these issues as well that the corporate office. Everyone s phone goes straight to voicemail and you never receive a call back. However, the front desk girl answers her phone. She will ask what the issue is and claims to forward it over to the Vice President of the company with a promise that he will return your call by 3 pm. If he doesn t then she tells you to call back. Once you call back you are sent to voicemail. This company claims to offer extraordinary but it is far from that. This is beyond terrible customer service. How can you tell your current and future residents to forget the ordinary and expect extraordinary when you ignore them, don t care about their problem within your community and most importantly do not communicate with them.
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