Not all service experiences are good. My wife took...

Not all service experiences are good. My wife took our Nissan Altima in at 3:30pm for a tire pressure sensor light check. Over 2.5 hours later, they are no closer to knowing anything and not communicating well about what's going on. Wouldn't be an issue if we didn't have a potential buyer coming to look at the car.

Not sure if the "free" service was worth the hassle but sure won't use them in the future.