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Please don't go here, they will cheat you very eas...

Please don't go here, they will cheat you very easily without doing anything what they promised or charged you.. i had very bitter experience with my last service with them. The reason are here, I requested for Tire rotation which is part of regular service maintenance and later i came to know that was not happened.

As a owner of my vehicle since last 8 months, i know how much pressure each tire had before leave it for service and ultimately i checked that same after the service completed on curiosity.

I was really unhappy to know that nothing got changed , but i was told tire rotation completed . When i went back to for inquiry, i was never allowed to escalate to his(who served me service) manager, i was stopped by one of his colleague and i can say not stopped by but approached by.

Again unhappy totally the way his colleague treated me instead of escalating this to his manager, he called the guy who served me directly and asked him to address me the issue.

the biggest thing i was totally i unlike the way he(who served me) was addressing. few things i wanted to tell in points.
1. He lied that he did tire rotation and ,He totally blamed my car display system that, its giving me wrong calculation and asking me to change that.
2. He told me incorrectly about my tire pressure coordination which was showing in my car display. I showed him that tire pressure screen of my car display and proved him that he was wrong in his points about the tire co ordination and explain which one refers which tire. i don't know how this guy giving me information about my car without proper knowledge.

i was totally disgrace with the service offered and the way i was treated. I am not going to suggest DCH Toyota of Simi Valley to anyone.

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