I already knew what car I wanted so they did not h...

I already knew what car I wanted so they did not have to assist me with finding the right vehicle, though I'm sure Tim would have done well. I spoke to Laura on the phone before visiting the dealership and was told the car I wanted was in great shape, so I drove over 200 miles to buy it. As soon as I saw it, there were 5 cosmetic flaws that were immediately noticeable from a distance. I specifically told Laura I was concerned about cosmetic damage before I made the trip, and after driving over 3 hours to Sanford I discovered I was lied to by this person. I spoke with a manager named Jessica and told her the story, and her response was that she would have a talk with Laura. That's great and all, but that didn't help MY situation, it will only help future customers. I drove 3 hours under false pretenses and I'm still upset about it. I shouldn't need to interact with that same dealership and their staff again since there's a Fred Anderson where I live (thankfully) but if I have to speak with them again, I don't recommend speaking to anyone at the reception desk. Get a manager on the phone and always talk to the same person.