I think the spa is a really good concept. The pla...

I think the spa is a really good concept. The place is fairly comfortable and quiet. My spouse bought me a few services and for the most part it was okay.
The reason why I can only rated as a one star is because they quoted my spouse the wrong amount of the services she purchased for me and did not include tax on the overall cost. This oversight on their part caused an awkward moment at the register when I turned in my gift certificate and was told I owe more money.
Utterly unacceptable, this ruined my spouse's efforts and surprise.
I won't be going back.