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I'm only writing this review to see if this is a f...

I'm only writing this review to see if this is a faster means of communication with the company. I cancelled my service back in March because of how inconsistent the company was with their deliveries (if delivered at all). They came and picked up their equipment on April 1st, but then billed me on April 3rd for that month. I called them that week to ask about the situation and they said they would find out what the problem was. After not hearing back for a couple of days, I called them again and asked for an update. They told me that they were going to have a manager look into it for me and that he would call me back. I waited a week to call back again for an update. They told me they're working on it and that the manager will call me back. It's now been three weeks and I still haven't heard back from them. I would not consider Samantha Springs if you are looking for a reliable water service provider. Hopefully this review will get their attention!

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