Eric Vaughan Review of Engeneration Operating Service...
It's the service AFTER the sale that makes all the...
It's the service AFTER the sale that makes all the difference. My wife Jessica Brown and I got a Toyota Corolla from there and while I will admit they tried multiple lenders to get me in a car that I can barely afford, it's been a horrific experience since. My car got a wash and vacuum instead of a DETAILING, and that was noted by the service individual that I spoke to when I brought my car in with a problem with the key being stuck. I have asked repeatedly about a price for a keyless entry remote for a car that I thought should have had one to begin with, and was promised a call from a manager regarding such, that I didn't get, but I digress. My tags were also lost after I had them taken off my old car. They sat on a desk, for almost a month, and because they had not been processed at DMV they have been lost. I just feel they worked REALLY hard to get someone who had, honestly, only fair credit, into a car, and then once they made the sale, their job was done and they didn't have to do anything else. Very, VERY dissapointed. I will NEVER buy a car from them again, and will NOT recommend them to anyone else regardless of the 500 dollar referral bonus.
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