C

Clara Owen

3 years ago

I have been a member of this credit union since 19...

I have been a member of this credit union since 1973 and was very disappointed when I tried to call. My call was answered and the operator was not helpful with my problem. She was more than likely following guide lines but our conversation left a bad taste in my mouth. The first contact with a person that works for a banking facility should not leave the impression I can't, won't or I am not interested in helping you. I would ask a question and the answer would be a couple of words and then she would stop talking. I am disabled and unable to drive. I am very disappointed that no longer am I welcomed with someone that seems happy that I called and wanted to help.

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