Ashley Campbell

Review of Premier Pool Management

Completely unprofessional when issues occur. A lif...

Completely unprofessional when issues occur. A lifeguard that was hired for the complex pool pushed my 7 year old son. The lifeguard is an adult. The manager, Andrew Byrd, showed up after the police was called and did not take the situation seriously at all. Although my son was not hurt or injured, the fact that Mr. Byrd sees nothing wrong with an adult putting his hands on a child is completely unacceptable. Be careful hiring this company or using this company. They hire people from outside of the US (which is not a problem) and then use that as an excuse as to why you should not press charges or go further with your issue. He continuously told me the guy will be "going back to his country tomorrow" as a reason he doesn't think I should report this assault. He then told me he would email me the next day with the guy's name and date of birth (information the police told him to give), but I have yet to hear from him.