Adrian Madison

Review of O'Hare Hilton Hotel

I wish that I could give zero stars for this hotel...

I wish that I could give zero stars for this hotel. They charge for absolutely EVERYTHING! The fitness room, microwave, and Wi-Fi are not including without a fee. The price for these things are ridiculously high priced. The bathroom is veryyyyy small and the maintenance man had to come and change the thermostat. The beds are very comfortable and the showers are a delight, but that's about it. This hotel doesn't have a genuine concern to accommodate customers needs. That's my main reason for the rating. If you have other options, please take advantage of them.
This is about my 3rd or 4th time adding something to this review. So, today there was a stalker in the hotel. The guy saw us by the steam room and he did a 180 and walked towards us. We thought that was very suspicious behavior, so we immediately entered the elevator and hit the button to our floor in dire panic. Once we got on our floor, I dialed to the front office from the phone in the hall to tell them the situation and what do you know! The freaking stalker guy is getting off the elevator further away from us. We then ran down 5 flights of stairs into the main lobby to tell security. The man followed us down the stairs as well, but he must have went back up, because once security took us back upstairs the guy was hiding in the stairway. We wondered how in the world did he know which floor we were on? The security officer told us that the elevator where the gym is let him know because it shows above the elevator. We then had to transfer to another room. The security said that he was trespassing. They said they give people warnings at first and if they see him again that's when they call the police. My question is, what was the guy going to do? We didn't have our purse, so money wasn't an option. See, the hotel is literraly connected to the airport. That's easy access for ANYONE to get in and possibly harm someone. The security was more than helpful and I appreciate their help, but this was beyond crazy. Mabye the manager should enforce higher security measures.