I truly hate that I have to give this company even...

I truly hate that I have to give this company even a 1 star rating! So we booked our trip through an agency through funjet vacations. I always do my own bookings but I figured that it would be easier to do it through an agency,(we have 12 people altogether for my husband and I's vow renewal in rome). Well somehow my brothers name got misspelled by the agent. Mind you, she has done a wonderful job! Everyone but myself was done over the phone and somehow an E was forgotten in my brothers name. You know because god forbid if human error occurs. Well low and behold they want to charge him 50.00 to add an e to the end of his name. They refuse to waive the fee! This is not ok! They said we have 24hours for correction, well we didnt even get our paperwork in the mail until days later. They wanted either my brother or the agent to pay the fee. I think this is horrible business practice. Mistakes happen. We brought them 20 thousand dollars of business and they cant waive a change name fee that my brother had no control over, he didnt physically fill out the paperwork! On top of that, he hung up on me. He says the agent should pay but why should she when she gave you 20 thousand worth of business. I dont do well with companies that nickel and dime its customers and treat their business partners(my agent) with such disrespect! Next time save yourself the headache and book through a different company or do it yourself!