Will never stay here again!!! I should've stayed a...

Will never stay here again!!! I should've stayed at the Hyatt, if you're choosing between the 2, don't stay here! I booked an oveanfront room, I got an oceanfrontroom with no view! Who does that?? They put us in what looks like a cave, no wonder there's only 4 rooms over there! I asked to be moved to room that would be like what I paid for, I'm still waiting, haven't been able to unpack and chill! I could have gotten the regular room at a much cheaper rate and it would be better than this!