J

Jen M.
Review of CLV GROUP

3 years ago

We were able to move in to a lovely townhouse rece...

We were able to move in to a lovely townhouse recently. Nick was essential to the process and was available to us for every step of the way. This is even more impressive as the application process started right before New Year's Eve. Nick went out of his way to be available to us and keep us updated. This went beyond our expectations of customer service. We really appreciated how much time he dedicated to answering our many questions prior and during the transaction. He even made sure we had all the contact information of the other individuals that would eventually be contacting us. Excellent service!

Benjamin was one of the administrators that set us up once everything was approved. He was very efficient and responded to any questions we had very quickly. He was considerate of our needs and is so polite.

We moved in quite quickly and certain things needed to be fixed around the house. We were afraid that since we had already signed the lease the work would not get done or be delayed. This was not the case! Sean the property manager came to the rescue and immediately schedule Kyle the fantastic handyman to come and fix our issues. We were so grateful and surprised that the service continued to be so wonderful. Kyle didn't just patch things, he took the time to fix things properly. We really appreciated his work. Sean was also quick to respond to our emails and resolved our issues within 24hrs or less. What service!!!

We are so happy we chose CLV group.

Thank you!

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