I checked out today. First , I called a week prior...

I checked out today. First , I called a week prior to make sure I had a room that I could see the fireworks. The reservation said gulf view double beds. Front desk reception said ok I have room on the 4th floor. I get there, and it was non existant. I had myself and my mother with toddler twins in a single king , because it was all they had when I got there! Next, room was opposite the fireworks side, and facing the AC UNITS. #409. Lastly , I had to turn off the AC because the rumble going on with the unit was an up and down roar like a helicopter was landing. But I was not going to get the ppl to come at 10pm with these 2 babies here. I did tell the front desk as I checked out. So this for me was a $300+ loss of money. Expectations were not met and i dont get to do this often as a single mother. Really upset for my one night staycation.