I'm pretty sure you won't appreciate my review. I...

I'm pretty sure you won't appreciate my review. It was one fiasco after another. First and foremost, cockroaches in the Harbour Tower. Very poor service and complete lack of customer service. I'm still trying to deal with the hold on my account because they can't get together on anything. When you call, be sure you have plenty of time to waste because you are not important to them. Your call will be transferred from coast to coast because they don't want to deal with the problems they created. I will never set foot in this hotel again, nor any of it's affiliates. Just disgusting!!!