I signed a 4 year commercial agreement. Near the ...

I signed a 4 year commercial agreement. Near the end of the agreement, I had to terminate early - which created a 75% of contract balance due. In my case this was more than $800 billed after service was no longer connected. This was painful, but it was part of the agreement.

Randy Snarr was my account representative and had always been slow to respond but this time it mattered and I took notes:
- May 5th, emailed Randy for information on cancelling service (no response)
- May something, Voicemail messages about cancelling service (no response)
- June 1st, emailed asking "What is the answer?" (responds (after more phone calls) without answering the question, but says contact me 30 days prior to cancelling)
- June 9th, emailed him saying "Cancel now" (at this time I wasn't super clear on what fees would be incurred by cancelling but I knew that Randy was not super concerned about my costs....so I figured I had better cancel to stop the bleeding regardless of their silly fees.) Sure enough, this prompted Randy to call and explain that I had to pay for the whole month if I passed the 16th of the month and that I owe 75% of contract balance to terminate early.

Awesome!
I get to pay Veracity $1000+ for no services provided between July 2nd and Sept 21st.

Thanks Randy Snarr!