When I stayed the pool was very dirty. No towels n...

When I stayed the pool was very dirty. No towels near the pool. I received a bill on the day of check-out, eventhough, I paid prior to checking in. I called over 7 times concerning an important matter and the manager continues to ignore my calls. I hear from the staff, he will return your call, I still have not heard back from him. Very dissatisfied. I would not stay here again.