The internet (Nasjonalbiblioteket) stopped in the ...

The internet (Nasjonalbiblioteket) stopped in the middle of my work.
The staff/a woman was so aggressive with telling me what to do. Calm down!
It has crazy regulation that if you want to go to the reading sal you need to put everything in a closet and then use a plastic bag to put your laptop or books in it so you can go in! is that environmental? it that convenient? where is the logic?!