Terrible experience. Whoever is working in Termina...

Terrible experience. Whoever is working in Terminal J. Your employee is very rude & disrespectful. When we asked how much to take the bags. He would not give us a clear answer. He would only leave it open ended. Said yki have to pay for my services. I have to weigh the bag and so on. Which is fine but how much. He would not give us an answer said just load them we will figure it out. Would not tell us. Then he just grabbed the cart & walked away with with a crazy attitude & would not respond back to us. Just left my aunt & cousins standing there with their bags.very unprofessional & rude. This was not a matter of communication. Everyone speaks Spanish. It was a matter of him taking the bags & then wanting to make up his price after which most definitely was going to be inflated once he had the bags as he refused to tell us a price. So he made no money.