I called Assemblers, Inc to put together a gas gri...

I called Assemblers, Inc to put together a gas grill I purchased from Home Depot. They immediately charged my credit card with the assembly fee and assured me someone would call me within 24 hours to schedule an appointment. I sent 4 emails and have made numerous phone calls to Assembler's Inc and each time I was promised a phone call from a technician to assemble my grill. (UPDATE) It took over a week for someone to call me and they were finally able to make an appointment to put my gas grill together. Once they arrived, they did a FANTASTIC JOB, plus they were professional and friendly. The customer service department is awesome and Pixie Honeycutt did a great job at following up and returning phone calls while trying to contact my technician. I would suggest they create a better process for technicians scheduling and returning phone calls on the front end of this transaction.