I had went into the ER Friday night due to severe ...

I had went into the ER Friday night due to severe pain in my back and neck, which I had already gone to urgent care for, but had not gotten any relief from for more than 24 hours later, as well as starting to have numbness in my hand and up my arm. I waited in the ER for over 5 hours to see a doctor to which they treated me as if I was a bum off the street, pill seeking, because I ask for what had worked for me to even allow me to go sit in the ER for 5 hours. They had assumed that I did not have insurance because the person had not been in to get my private insurance information. They sent in a social worker because I did not have a primary care physician, only because I have recently moved to this area, and they did not see my insurance on file. This social worker set me up with an appointment at a clinic for people without insurance. When I called to cancel this appointment, since I'm going to go see my dad's spine specialist (as he has major spine issues prior to his passing), they told me that I did not have an appointment set up. The resident was at first kind, until after the attending, Dr. Lenz, came in. After that they both treated me very poorly. I have never in my life had treatment so horrible, this hospital should be ashamed of how they're treating people!