J

Jeremy Collins

4 years ago

Terrible experience. Arrived at the shuttle locati...

Terrible experience. Arrived at the shuttle location at 11pm (30 min late), and the shuttle never arrived. We sat in the rain for an hour waiting and trying to reach the pick up office. They did not answer their phones, even though they claim to be open until Midnight. Had to rent from Avis (at 1am) as a last ditch effort to get to our hotel. The next morning, when we finally got through on the phone, the agent said that our rental reservation was cancelled and they no longer had any cars.

There is a reason why their rates are so cheap, do not waste your time with this horrible company.

Comments:

No comments