J F

Review of Open Advanced MRI

HOW DO THEY EVEN KNOW WHO THEY ARE RESPONDING TOO?...

HOW DO THEY EVEN KNOW WHO THEY ARE RESPONDING TOO? VERY LONG RESPONSE WITH INFO WHEN THEY DON'T EVEN KNOW THE EXACT PATIENT OR DATE!? THEY ARE VERY AT FAULT FOR MY EXPERIENCE AND KNEW I WAS UNDER THE IMPRESSION THIS WOULD BE DONE WHILE I WAS OUT, I BROUGHT IT UP FROM MY VERY FIRST CALL. I DON'T CARE WHAT MY MRI REFERRAL SAID, I CARE WHAT I SAID MULTIPLE TIMES BEFORE THE APPOINTMENT. I NEVER SAW A DR TO MONITOR MY SEDATION MEDICATION. I DON'T GET THE RESPONSE ABOUT THE MRI MACHINE BUT YOUR NECK IS LOCKED INSIDE A BRACE AND PILLOWS ARE PACKED AROUND THE EDGES, BOTTOM LINE IS ITS NEVER OPEN FOR THE HEAD! SINCE I WAS TOLD BY A VERY GOOD DR THIS PLACE IS AWFUL, I KNOW I'M NOT ALONE. SAD THING IS THEY BILLED $1769 TO MY INSURANCE AS OF A BILL I GOT YESTERDAY FOR ABSOLUTELY NOTHING AND THEY WILL GET AWAY WITH IT. THEY KNOW THAT TOO! I ONLY HAVE X AMOUNT OF MONEY UNDER MY ACCIDENT AND IT'S EXTREMELY HEARTBREAKING A PORTION OF WHAT I NEED FOR TREATMENT WENT TO THESE SCAMMERS.

1000% stay clear of this place! I was referred here to have an MRI under iv sedation. I kept asking should I eat before I come, etc. I even asked again. I was so confused.

They kept hounding me to find out how much money I had left on my PIP. Since my accident I ve never run into a medical provider demanding that info. So far everyone has done all the work to verify what they need before I come. They actually went as far as saying they couldn t proceed without it. I told them this was something that seriously should have been dealt with before I came. It was like set me up for a scam right off. I called my insurance while there because they were not giving up and my handler told me they did not need that info in a very stern voice and to have them send them a bill. Then they kept demanding our private insurance- even when I went back they kept hounding my husband. This was a car accident claim, my primary insurance had nothing to do with it.

Once back I was still under the impression I would be out. Found it odd I had to sit in a tiny room in a chair with magazines from years ago. Then they gave me a few options of liquid sedation. One I knew specifically didn t work for me because I had it for flying before. Did nothing. They gave it to me anyways- I should have refused. Why didn t they try the other? I got an instant wave of sleepiness and then my heart started racing and anxiety got worse. They had me lay down to try.

THERE IS NOTHING EVER OPEN ABOUT AN MRI OF YOUR HEAD- the machine could be invisible but they still put a brace over your neck and shove pillows between the gaps. Then you go under a board so it s like your head is in a closed box and locked it. The tech tried to give me ear plugs and a mask. He told me a story about being stuck in a cave as a kid - he said it helped him to be blind folded to get through it. My heart is racing just thinking about it. I told him to stop. That is the last story you tell a very claustrophobic person clearly having an anxiety attack before an mri. I have whiplash and neck pain- the medicine they gave me caused all my pain to intensify. I finally said I couldn t do it.

First of all they knew I was under the impression this was IV sedation but chose to ignore it. BUT to top it off they billed my PIP for $1500! I ve reported this to my insurance company as fraud. Their cancellation fee wasn t even that high. I can see being charged for the medication and a brief consultation and that s it. This place is a complete and total scam.

My new specialist just today told me this place is awful and he never sends anyone there. My previous referral didn t know. He sent me there for IV sedation. He knows know!

This place is incredibly unprofessional and complete insurance fraud scammers. Absolutely no care for humans or understanding of claustrophobia! If you are in pain and are extremely claustrophobic and your pain has created more anxiety make sure to have your MRI done by professionals in a hospital. BUT seriously just don t go here at all for anything EVER!