Rhonda the controller doesn t make calls back beca...

Rhonda the controller doesn t make calls back because she knows I m an upset and mad customer due to the service department not being honest and acting on what they say their about, but she ll respond publicly to reviews on here and lie straight through her teeth so that s why I m leaving this review. Not to mention how the service department makes stuff up to get more money to fix your vehicle when those things weren t really fixed on it. A different dealer was surprised after I told them some stuff that was fixed because they didn t appear to be new parts.

I ve had my vehicle in there multiple times (4 times to be exact) to be serviced because of an issue with my car chugging, engine light coming on, and acting up in general. They ve had my car for a total of 2 months all together combined with all the days they ve had it and each time I ve come in to pick up my fixed car, it was never fixed when they assured me it was and then proceeded to ask me for payment. Now I totally understand paying for things is necessary because nothing in life is free but here I am, after 4 times of my car being fixed , my car does the same thing and I m out almost a grand worth of repairs that didn t need done. I then took it to autozone the same day I picked it up after being fixed and they were able to get the codes my car was giving and what would you know?!?! IT WAS GIVING THE SAME CODES THAT MY CAR HAS BEEN THROWING SINCE THE BEGINNING OF THEM FIXING MY CAR! They told me this last time that they figured out what the problem was and then they fixed it, but when I get there to pick up my car, they suddenly changed their minds and said no, it s still acting up so give us a little more time. Then they call two days later and say we know your car acted up on us after fixing what we thought was the problem and told you to wait on picking it up, but no we decided that even though you car acted up after we fixed what we thought was needed, it was fluke and your car is fine. No other work is needed.

Then I take it to a different dealership after Brad the service manager and Joe wanted to lie to me straight to my face about all the stuff with my car. Not to mention they won t directly tell me that the new damage to my car wasn t from them. There s damage to my vehicle that was never there until I picked it up from them. They claim to look at cameras but the time is never Convenient for them to do so. I will not ever tell someone this place is a good place to get their car serviced. ABSOLUTELY NOT.